1. Scope

This Privacy Policy describes how Plavena (“we,” “us,” or “our”) collects, uses and protects information you provide when you visit plavena.com or interact with our services. By using our website, you consent to the practices described in this policy.

2. Information We Collect

We collect the following categories of personal information:

• Contact information — Email address (for our subscription service); name, subject and message (when you use our contact form).
• Technical information — IP address, browser type, referring URL and timestamps (used solely for spam prevention and basic analytics).
• Communication preferences — Whether you have subscribed to or unsubscribed from our intelligence reports.

We do not collect financial, health, biometric, location or other sensitive categories of personal data.

3. How We Use Your Information

We use the information you provide to:

• Deliver our weekly AI-generated intelligence reports to subscribers.
• Respond to enquiries submitted through our contact form.
• Protect the website from spam, abuse and unauthorised access.
• Improve the quality of our content and services.

We do not use your personal information for advertising, profiling or sale to third parties.

4. Legal Basis for Processing

We process your personal data on the following legal bases:

• Consent — When you voluntarily subscribe to our reports or submit a contact form.
• Legitimate interest — To prevent spam, maintain website security and operate our business.

5. Sharing of Information

We do not sell, rent or trade your personal information. We may share it only in the following limited circumstances:

• With our hosting provider, solely for the technical operation of plavena.com.
• With email delivery providers we may use in future, solely to deliver subscribed content.
• If required by law, court order or to protect our legal rights.

6. Retention

We retain your information for as long as you remain a subscriber to our reports, or for as long as needed to respond to your enquiry. You may request deletion at any time by contacting us.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate information.
• Request deletion of your personal information.
• Withdraw your consent to processing at any time.
• Object to processing or request restriction of processing.
• Lodge a complaint with a data protection authority.

To exercise any of these rights, please use the contact form at plavena.com/contact.

8. Cookies

We use only essential cookies required for the functioning of our website (such as session management). We do not use third-party advertising or tracking cookies. You can disable cookies in your browser settings, though some site features may not work without them.

9. Security

We implement reasonable technical and organisational measures to protect your personal information, including SSL/TLS encryption, secure hosting, access controls and regular security updates. However, no method of transmission over the internet is completely secure.

10. Changes to This Policy

We may update this Privacy Policy periodically. The “Last updated” date at the top of this page reflects the most recent revision. Significant changes will be communicated to subscribers via email.

11. Contact

For any questions about this Privacy Policy or your personal information, please reach out via our contact form.